It has been bought to our attention that there are a number of fake emails circulating that have been made to look as though they have been sent by ambientLight.

An example of  one of the emails comes with the subject line of  "Important Notification", inside it states that ambientlight user profiles are out of date, and to open an attachment for the details. The attachment contains a virus so it should not be opened.

Under no circumstances open these messages, you may put your computer at risk.

ambientLight has also had its domain spoofed by other known spammers selling all kinds of products, which has resulted in some email systems marking genuine ambientLight email up as spam.

This means that some people may think that they have not recived download codes or confirmations of their orders. If this is the case please check any spam folders your systems may use to find these emails. This is definately known to have happened with yahoo email addresses, and may happen with other email providers.

If you have not recieved details regarding your purchase please contact us immediately through the contact form in the main menu.